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Privacy Statement
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Com2 Meida is committed to respecting and protecting the privacy of our customers.
Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Com2 Media.
What information do we collect?
When you sign up for Com2 Media's services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number.
While you are a Com2 Media customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
Com2 Media may share customer information with selected partners/third parties, for example, to provide you with information about products which might be of interest to you or to enable you to take advantage of special partner programs. Com2 Media may also use customer information to provide customers with system information or information about new or upgraded products.
We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Com2 Media, our customers, or others, or where Com2 Media has a good faith belief that the law requires such disclosure.
Com2 Media also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Com2 Media stores or transmits for its customers. The circumstances under which Com2 Media will disclose such electronic customer communications are when:
1. It is necessary in order to provide service to the customer;
2. It is necessary to protect the legitimate interests of Com2 Media and its customers;
3. It is required to cooperate with interception orders, warrants, or other legal process that Com2 Media determines in its sole discretion to be valid and enforceable; and
4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Com2 Media and appear to pertain to the commission of a crime.
Com2 Media disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Com2 Media will, however, review, delete, or block access to communications that may harm Com2 Media, its customers or third parties. The grounds on which Com2 Media may take such action include, but are not limited to, actual or potential violations of HosCom2 Media's Terms and Conditions of Service.
Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Com2 Media by sending a request to info@com2media.com. In this request, customers must identify their domain name and contact information.
Please note, however, that Com2 Media reserves the right to send bulletins and other important information regarding our services at our discretion.
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